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    Order delivery inquiry

    1. Post EMS orders
    1) After the order status changes to "Delivered", you can log in to "My Orders", click the order number to enter the order details, and view the order delivery information and the estimated delivery time.

    2. From the mention of orders
    When the status of the order is changed to "Waiting for self-mention", you can pick up the goods by yourself. If you fill in the mobile phone number, you will receive SMS notification. To ensure the safety of your products, please bring your own ID card.

    3. Business orders
    1) to buy merchandise, but by the Dangdang responsible for distribution, distribution with the Dangdang self, can refer to the above distribution method of inquiry to understand the business, please click on "merchant merchandise shopping guide."
    2) to purchase merchandise merchandise, distribution by the business itself, to be shipped after the order, you can log in "My Orders", click on the order number into the order details, view the distribution company information, contact the distribution company, if not query results, please Contact customer service.

    Genuine guarantee Three certificates provide complete formal invoice
    The price is more affordable Channel more favorable than the line
    7 days no reason to return To provide you with worry-free after-sales protection
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    Customer Service Email
    0755-27695552 National free 24-hour customer service hotline
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